At Superior Landscaping LLC ("we," "our," "us"), accessible from www.ctsuperior.com, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information that you provide directly to us:

• Name

• Email address

• Phone number

• Home or business address

• Service-related information (property details, project requirements)

• Credit card or payment information (processed securely by Stripe)

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You may provide this information when you:

• Fill out forms on our website

• Contact us by email, phone, SMS message, or online forms

• Communicate with us in person

• Subscribe to newsletters or other communications

• Request a quote or purchase services

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We also automatically collect certain non-personal information, such as:

• Browser type and version

• Device information

• IP address

• Usage data collected through cookies or similar technologies

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2. How We Use Your Information

We use the information we collect to:

• Provide landscaping services, quotes, and customer support

• Communicate about appointments, services, and billing

• Send newsletters or promotional material if you have opted in

• Reengage with prior customers regarding service deadlines or seasonal needs (subject to opt-out rights)

• Improve our website, services, and customer experience

• Facilitate permitting, inspections, or compliance with municipal or private entities when required for project completion

• Comply with legal obligations

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We do not sell your personal information to third parties.

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3. Sharing Your Information

We may share your information with:

• Our network of related companies (such as sister or parent entities) to provide seamless service

• Third-party service providers and vendors who help us deliver our services (for example, providing addresses for deliveries, subcontractor work, or similar service-related purposes)

• Vendors and subcontractors who may receive property photos, plans, or project-related data when necessary for quotations, materials delivery, or completion of services

• Municipal and private entities (such as, but not limited to, local governments, inspection offices, and private utilities) when necessary for permitting, inspections, or compliance with project requirements

• At the property owner’s request, we may provide information to private associations (such as homeowner associations, condo associations, or property management companies). However, it is the responsibility of the property owner to obtain such approvals.

• Third-party payment processors such as Stripe for secure payment processing

• Legal or regulatory authorities when required by law

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All vendors, entities, and service providers are only given the information necessary to perform their role and are required to handle your information securely and in accordance with this Privacy Policy.

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4. Photos Taken on Customers’ Property

We may take photos of your property for internal purposes such as quoting, proof of service, and documenting completed stages of a project. Photos may also be shared with vendors or subcontractors when necessary for project quotations, material sourcing, or completion of services.

From time to time, photos may be used in marketing or advertising materials (such as on our website, social media, or promotional platforms). In such cases, no identifiable personal information, addresses, or sensitive details will be included. If a client reasonably requests that a publicly posted photo be removed, we will honor the request and remove the image.

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5. Payment Information

Credit card payments are processed securely through Stripe, a PCI-DSS compliant provider. Your payment details are encrypted and transmitted directly to Stripe. We do not store full credit card information on our servers.

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For more details, please see Stripe’s Privacy Policy: https://stripe.com/privacy

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6. Data Retention

Client records, including estimates, invoices, photos, and service notes, may be retained indefinitely to maintain accurate service history, proof of service, and for quality assurance.

If you would like us to delete your information, you may request this at any time by contacting us. We may retain certain information as required by law, regulation, or for legitimate business purposes such as accounting or recordkeeping.

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7. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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8. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data, subject to legal obligations

• Opt out of marketing communications, including SMS, phone calls, and emails

• Restrict or object to certain types of data processing

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To exercise these rights, contact us at legal@ctsuperior.com or 860-378-2244.

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If you are a Connecticut resident, you may also have rights under the Connecticut Data Privacy Act (CTDPA). California residents may have rights under the California Consumer Privacy Act (CCPA). EU residents may have rights under the General Data Protection Regulation (GDPR).

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9. Cookies and Tracking

Our website may use cookies and similar technologies to improve performance, analyze usage, and personalize your experience. You may disable cookies through your browser settings, but some features may not function properly.

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10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will promptly delete it.

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11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Please review their policies before providing personal information.

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12. Advertising and Analytics

We use third-party tools, including Google Ads and Meta Pixel (Facebook), to help us understand how visitors use our website and to deliver relevant advertising. These tools may collect information about your activity on our website and other websites to provide you with targeted ads.

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This may include:

• Pages visited, actions taken, and time spent on our website

• IP address, device type, and browser information

• Interactions with our ads across different platforms

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You can opt out of personalized advertising by adjusting your browser settings, visiting the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org), or changing your ad preferences directly through Google or Meta.

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13. Do Not Track Signals

Our website does not currently respond to “Do Not Track” (DNT) signals from browsers because there is no consistent industry standard for compliance.

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14. International Data Transfers

If you access our website from outside the United States, please note that your information will be transferred to and processed in the United States, where our servers and service providers are located.

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15. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on our website with the updated effective date. If changes are material, we may also notify you by email, SMS message, or other direct communication.

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​Effective Date: 09/08/2025

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Contact Us

Superior Landscaping LLC
Phone: 860-378-2244
Email: legal@ctsuperior.com
Mail: PO Box 39 Collinsville, CT 06022
Website: www.ctsuperior.com