Privacy Policy

At Superior Landscaping LLC, accessible from ctsuperior.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information that you provide to us directly when you:

Fill out forms on our website
Contact us via email, phone, or our online contact forms
Subscribe to our newsletter or other communications
Request a service quote or engage in business with us

The personal information collected may include:

Name
Email address
Phone number
Home or business address
Service-related information (property details, project requirements)
Credit card or payment information when you make a payment for our services

We also automatically collect non-personal information such as your browser type, device information, and IP address to improve our website’s performance and functionality.

2. How We Use and Share Your Information

We may share your personal data with our network of companies, including but not limited to sister companies or parent companies, for the purpose of providing services, improving our offerings, and ensuring a seamless customer experience across all related entities. These companies are required to protect your data in accordance with our privacy practices.

3. Photos Taken on Customers' Property

As part of our services, we may take photos of your property for internal use, such as quoting, proof of service, and documenting before/after conditions. Certain photos may be used in advertising materials, but any identifiable information will be removed to protect your privacy.

If you prefer that photos taken on your property be removed, please contact us, and we will delete them upon request.

4. How We Use Your Information

We use the information collected for purposes such as:

Providing landscaping services and quotes
Communicating with you about appointments, services, and customer support
Improving our website and services
Sending newsletters or promotional material if you have opted in
Complying with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

5. Credit Card and Payment Information

All credit card and payment processing for Superior Landscaping LLC is handled through Stripe, a secure third-party payment processor. Stripe adheres to the highest security standards in the industry (PCI-DSS compliance) to ensure that your payment details are encrypted and processed safely.

When you make payments for services through our website or over the phone, your credit card information is transmitted directly to Stripe. We do not store your full credit card information on our servers. Stripe may retain your payment information as necessary to process payments, refunds, or for recurring billing with your explicit consent.

For more information on Stripe’s security practices, please visit Stripe’s Privacy Policy.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we implement security measures to safeguard your data, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to your data
Request deletion of your data under certain circumstances
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at legal@ctsuperior.com or 860-378-2244.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Superior Landscaping LLC
Phone: 860-378-2244
Email: legal@ctsuperior.com

Mail: PO Box 39 Collinsville, CT 06022

Website: www.ctsuperior.com